Work is leaking between marketing, IT and the inbox
We cover the whole journey so a fix in one place doesn't cause a problem in another. Build the platform, generate more enquiries, turn them into customers, then take the manual work out of what follows. Start with the leak that costs you most.
How we close those gaps
Foundation is the platform underneath: a Microsoft 365 setup that is secure and organised. Attract, Convert and Automate follow your customer. Someone finds you and gets in touch. You answer quickly and win the work. The admin that follows gets done with less effort.
Most technology consultancy firms cover one or two of these. A marketing agency hands over the lead and walks away. An IT provider looks after the tenant and never sees the enquiry. We cover all four, so a fix in one place doesn't cause a problem in another.
Foundation: build the right platform
- Microsoft 365 FoundationIdentity, security, SharePoint and Teams set up so the rest of the stack has something solid to sit on.
- Tenant MigrationMove Microsoft 365 tenants without losing mail, files or the working week.
- AssessmentsHealth, security, Copilot readiness and digital workplace reviews in one place.
Attract: generate more enquiries
- SEO GrowthTechnical, local and AI SEO so the right people find you.
- Website PerformanceSites, landing pages and UX built to load quickly and produce enquiries.
- Lead GenerationInbound lead generation that connects search, the site and follow-up.
- Paid SearchGoogle Ads managed around qualified enquiries, not clicks.
- Conversion OptimisationTurn more of the traffic you already have into conversations.
Convert: turn enquiries into customers
- AI Front DeskAn AI front desk that answers, captures and routes enquiries when people are busy.
- Shared Mailbox AssistantShared inboxes that stay tidy, assigned and answered.
- Lead ManagementA system for capturing, assigning and following up every enquiry.
- CRM & Sales AutomationCRM and sales workflows that keep pipelines moving without extra admin.
- Appointment & BookingBooking and reminders that take the back-and-forth out of getting a time in the diary.
- AI AgentsPractical AI agents for chat, sales, WhatsApp and the rest of the enquiry path.
Automate: reduce manual work
- Process AutomationWorkflows that run the repetitive work so people do not have to.
- SharePoint & KnowledgeHow people find and look after documents once SharePoint is in place.
- AI & Copilot AdoptionGet Copilot used properly, rather than licensed and ignored.
- Digital TransformationPractical digital transformation, scoped as projects with an end.
- AI IT HelpdeskAn AI IT helpdesk for the questions that should not wait in a queue.
How we work with you
Audit, plan, build, support. Attract usually starts with an audit and a retainer; Foundation with an assessment; Convert and Automate one process at a time.
Attract
An audit, a development sprint in the first month, then an ongoing monthly retainer.
Foundation
Usually starts with an assessment, then a planned project.
Convert and Automate
Scoped around one process at a time, built, tested and handed over, with support where it helps.
Questions about our services
What do your technology consulting services cover?
Four areas: the Microsoft 365 platform (Foundation), getting found and generating enquiries (Attract), handling and converting those enquiries (Convert), and automating the admin that follows (Automate). You can use one or all four.
Do I need to use all four sections?
No. Plenty of clients start with one problem, such as a messy tenant, a website that produces nothing or a shared inbox that is out of control. We will point out where one area affects another, but you choose what to take on.
How does pricing work?
We scope work after an audit or assessment, because the right answer depends on what we find. You see the scope and the cost before you commit. We don't publish a price list.
What don't you do?
We don't resell licences on commission, run open-ended social media management or act as an enterprise managed IT provider. If what you need sits outside our business technology solutions, we'll say so and suggest where to look.
Who are your services for?
Growing UK businesses that need capable systems without enterprise complexity: owners, directors and operations leads who want the technology to help win and run the business, not add to the workload.
Not sure where to start?
Tell us what isn't working and we'll suggest the most sensible first step, even if that is something small.